Frequently Asked Questions
How much do balloon decor services cost?
The pricing varies depending on the volume and complexity of the event decor. We offer Pickup Options starting at $60. Delivery and installation fees are determined by distance from True Celebration and the scale of your event setup. See our pricing page for more details.
How long do balloons last?
Indoor balloon garlands can last several weeks when kept in a climate-controlled environment.
Outdoor balloon décor is exposed to heat, humidity, wind, and direct sunlight, so longevity varies. For the best results, we recommend installing outdoor balloon décor in shaded areas whenever possible.
Can I pick up balloons?
Yes, we offer Grab-n-go Balloon garlands and balloon arrangements for pickup in the 78261 area. Choose your size of garland from 4ft to 10ft. You will receive hooks, ties, and directions when you pick up your order.
How do I order Balloons?
You can fill out our Contact request form on our page, text us at (210)843-7509 or send us a DM on FACEBOOK or Instagram. All inquiries will be answered in less than 24 hours.
Does True Celebrations Travel?
We proudly serve San Antonio, New Braunfels, Boerne, Schertz, Cibolo, Spring Branch, Bulverde, Canyon Lake, Austin, and surrounding areas. Travel fees vary based on distance.
How far in advance should I book?
Event set up dates and times are limited. We recommend you contact us once you have venue secured.
How do I pay for my decor?
Once order is finalized, an invoice will be emailed to you, which can be paid online using your preferred method of payment. A 50% non-refundable save-the-date is required to secure your reservation. The remaining balance is due no later than a week before your event. For short-notice events, full payment is required upfront.
If more time is needed to plan, you will receive a “Save the date” invoice, which goes towards your final setup design.
Can I provide my own balloons?
We cannot guarantee the results of balloons brought to us; therefore, we do not inflate balloons provide by the client.
Do you offer custom balloon colors?
We specialize in creating custom balloon color palettes and work hard to match your event branding, school colors, business logos, and party themes whenever possible.
Can you work with my venue?
Absolutely.
We regularly work with hotels, country clubs, event venues, schools, churches, restaurants, and corporate offices throughout San Antonio and surrounding communities.
Are you licensed and insured?
Yes.
True Celebrations is a licensed and insured balloon and event decorating company proudly serving San Antonio and surrounding areas.
Do you offer marquee letters?
Yes. We offer illuminated marquee letters and numbers that pair beautifully with balloon installations.
What events do you decorate?
True Celebrations designs luxury balloon décor and event styling for:
• Corporate events and brand activations
• Weddings and receptions
• Quinceañeras
• Sweet 16 celebrations
• Baby showers and gender reveals
• Birthday parties
• Grand openings
• School and university events
• Holiday parties
• Fundraisers and galas
• Church events
• Anniversary celebrations
From custom balloon installations and backdrops to welcome signs, marquee letters, draping, florals, and specialty rentals, every design is tailored to your celebration.
Do you decorate corporate events?
Yes. We design balloon décor for grand openings, conferences, galas, award ceremonies, trade shows, schools, hospitals, and corporate celebrations throughout San Antonio.
In-Person Site Visit & Design Consultation
Planning a large celebration or working with a new venue? Our on-site design consultation allows us to evaluate your event space, take measurements, discuss logistics, and create a custom design plan tailored to your celebration.
Starting at $150
Travel fees may apply outside our standard service area.
The consultation fee is fully credited toward your event when your final booked event total is $1,000 or more.
For events under $1,000, the consultation fee covers your time, travel, and professional design expertise and is non-refundable and not applied toward the event balance.
Ready to start planning?
Whether you’re celebrating a birthday, baby shower, wedding, quinceañera, or corporate event, we’d love to help bring your vision to life.
Contact us today for a custom quote and availability.